CHICAGO, IL, November 6, 2003 - Publishing Business Systems (PBS), North America's leading source for integrated newspaper business software systems, announced today that it has signed a marketing agreement with Syncronex, a provider of field service automation software to the publishing industry. Under the agreement, PBS clients will receive a discount on solutions offered by Syncronex.
Customers using the PBS MediaPlus® Circulation Management system can easily enable any, or all of the Editions that comprise the Syncronex Newspaper Suite. Using a combination of web and wireless technology, Syncronex provides a down-to-the-minute data exchange that allows newspapers to quickly react to delivery issues and subscriber complaints while offering real-time reporting on productivity, draw adjustments, and more. "Syncronex provides a significant advantage to our customers who value workflow efficiency and the ability to quickly resolve subscriber issues," notes Steve Smith, PBS CEO. "With a handheld device and a simple connection, our customers can save time and money by monitoring inventory, making draw adjustments, tracking deliveries and re-routing trucks - all in real-time." This system of communication to field personnel dramatically reduces the turnaround time on critical issues and increases levels of subscriber satisfaction.
PBS customers now have a simple, cost effective way to provide field personnel with the information they need. Until now, handheld solutions were complex, expensive and did not easily interface with circulation systems. "This partnership completes that 'last mile' connection between Newspapers and their subscribers, providing a level of customer service that will increase circulation", explained Rob Compton CTO of Syncronex.
The Syncronex Newspaper Suite includes a Single Copy Edition, Dispatch Edition, Home Delivery Edition, and Sales Edition. Customers may purchase the entire suite or individual Editions as needed. PBS customers who purchase any combination of Syncronex Editions can have the software implemented into their PBS client interface. The pricing is set up to offer significant savings when more than one Syncronex Edition is purchased.
Syncronex, an enterprise software company based in Bellevue, WA, provides field service automation software to the publishing industry. Syncronex software improves mobile workforce productivity by simplifying communication procedures and integrating enterprise data, voice and messaging through a single wireless device. Companies using Syncronex Newspaper solutions can simplify the task of managing a mobile workforce with a low total cost of ownership software solution that can be implemented within 30 days. For more information please contact Syncronex at 877-796-2766 or visit http://www.syncronex.com for more information on Syncronex products and solutions.
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