Introducing Dispatch

When your subscribers miss a paper, they don’t care what it takes to get the problem fixed. They simply want their paper, and they want it fast. With Syncronex Dispatch, your re-delivery personnel keep your readers and subscribers happy while making your business more profitable.

Dispatch has helped small and large media companies around the world increase the profitability of print operations by:

  • Minimizing Personnel
. Fewer field and support personnel means lower costs.
  • Improving Efficiency. No longer are missed or damaged fulfillment requests lost in the shuffle.
  • Reducing Travel Costs. Visibility into dispatch operations enables more efficient route management.
  • Lowering Cancellation Rates. Prompt resolution to reader and subscriber issues directly results in lower cancellation rates.

We’re happy to help you work through your dispatch strategy so you arrive at the right solution for your business and your customers. Just ask!

Dispatch Key Features

Automatically Dispatch Calls:
Dispatch knows who’s on duty and will automatically dispatch calls to the most available (and efficient) field personnel.

Replace Pagers & Radios with Smartphones & Tablets:
Dispatch enables the use of standard smartphones and tablets for field personnel vs. proprietary hardware solutions, significantly lowering device acquisition and maintenance costs.

Real-Time Access to Route and Customer Data:
Dispatch provides field personnel with real-time access to route lists, customer data and other key information necessary to avoid re-work and miscommunication.

Real-Time Access to Management and Reporting Data:
Dispatch provides management with real-time visibility into field personnel activity and productivity whether it’s delivery, redelivery or any other company-specific operations or metrics.

Manage Single or Multiple Properties with One Dispatch System:
If you are supporting one property or multiple properties, Dispatch delivers a centralized, cloud-based system providing instant visibility to operations and management controls throughout the company.